Our friends over at the DealerRefresh blog launched a new forum site last week.  I would recommend it as a great source of information for any of our customers and readers across a wide range of topics, from CRM to 3rd party leads.  

One of the hottest topic threads so far is about live chat.  Check it out, and please join the conversation. 

http://forum.dealerrefresh.com/f43/low-cost-live-chat-software-62.html.

Admin Comments:  In this video Brad Whisenhunt introduces himself and shares a little about his background.  Brad started his automotive career in Internet Sales and progressed rapidly to become the GM of a Ford store.  Having recently joined ContactAtOnce! in a sales role, Brad is helping his dealers use live chat to increase sales.