http://tntblog.contactatonce.com A Tips & Techniques Blog for ContactAtOnce! Users And Others Serious About Using Chat To Sell More Cars Fri, 13 Nov 2009 17:14:45 +0000 http://backend.userland.com/rss092 en Today we went live with a new consolidated blog that brings together the content from what were previously two separate blogs and provides us with a solid platform to support our future growth.  The conslidated blog assumes a format that is consistent with and fully integrated with the corporate website and ... http://tntblog.contactatonce.com/351 Why outsource all of your automotive dealership instant messaging if you have salespeople working on commission? Think of your chats as you would your telephone calls. If a salesperson is available, they will answer; if they are busy the customer will leave a message or be rolled to someone to ... http://www.contactatonce.com/dont-over-complicate-automotive-dealership-instant-messaging Cars.com announced a webinar to discuss how to reach in-market car buyers with online chat and build effective processes for ongoing success. The free workshop, "Win the Sale With Online Chat," begins at noon EDT on Oct. 9. Read the full press release here. It includes a more detailed description and ... http://www.contactatonce.com/free-carscom-webinar-discusses-proven-tips-to-drive-sales-with-online-chat Today is a new day - a day of dealers focusing more on their own websites versus paying someone else to deliver internet leads to them.  So what does this mean for dealers?  The obvious thing is the need to get traffic to the dealership’s website and convert it into ... http://www.contactatonce.com/automotive-chat-for-auto-dealers-optimize-for-conversion The auto industry and those of us in it are certainly living through interesting times.  Dennis Galbraith of RevenueGuru.com released an impassioned video today entitled "Auto Dealer Pride".  Start the week and the month right by watching it. http://www.contactatonce.com/galbraith-on-auto-dealer-pride Today we announced that CarsDirect has licensed ContactAtOnce! and is making it available to all dealers with their premium advertising package at no additional charge.    If  you are already using ContactAtOnce! on your dealership's website or another 3rd party site, and you use CarsDirect, ask your rep to get you hooked up. If ... http://www.contactatonce.com/contactatonce-announces-license-agreement-with-carsdirect-3 Last month we featured a post about Dennis Galbraith's new business, RevenueGuru.    Dennis recently released a new white paper entitled "The Preference-Engagement Matrix" that we'd recommend to anyone involved with dealership marketing.  Yes, there's a chat angle (Dennis knows from his Cars.com experience that chat helps shoppers engage the dealership ... http://www.contactatonce.com/marketing-to-car-shoppers-get-educated We all know how wonderful live chat is and how it benefits the dealership; however, is it being used effectively? Every chat customer is a potential buyer and should be treated that way. Here are a few common sense tips that you already apply in phone conversations but are sometimes ... http://www.contactatonce.com/chat-basics-you-already-know-even-though-you-may-not-have-realized-it Cars.com launched a new blog on Friday.   It includes news, tips and success stories so dealers can improve their online sales, while also providing an avenue for dealers to share feedback and advice with one another - basically the same concept as this blog except with a broader scope. The blog, dealeradvantage.cars.com, ... http://www.contactatonce.com/carscom-adds-dealer-tips-techniques-blog Many readers will recognize the name Dennis Galbraith.  Dennis has been a promient presenter at industry conferences and an executive at Cars.com.  Recently Dennis launched a new company, RevenueGuru.com and the company's website is an incredible resource that every GM and anyone that aspires to one day become a GM should tap.  ... http://www.contactatonce.com/if-you-are-a-gm-or-aspire-to-be-one-revenuegurucom-is-a-great-resource