Our friends over at the DealerRefresh blog launched a new forum site last week.  I would recommend it as a great source of information for any of our customers and readers across a wide range of topics, from CRM to 3rd party leads.  

One of the hottest topic threads so far is about live chat.  Check it out, and please join the conversation. 

http://forum.dealerrefresh.com/f43/low-cost-live-chat-software-62.html.